Refund policy

30-Day Happiness Guarantee

Shop with confidence — if you’re not happy, we’ll make it right.

• If not fully satisfied, contact us within 30 days.
• We’ll arrange a replacement or refund.
• To start a return, email hello@pawtrition.co.uk with order number.
• Returns must be sent in original packaging (opened items accepted if tried).
• Refunds are processed once returned item is received.